Our company, which serves the Boston area and eastern Massachusetts with a main office in Duxbury, MA, is based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
Downes Pest & Wildlife is committed to participating in continuing education on pest and wildlife control, far beyond the minimum state requirement. We stay abreast of current industry research and utilize the most effective pest control techniques and products. When choosing a pest control strategy for a property, we carefully consider many factors, including the presence of children and pets. We educate our customers so they have accurate expectations of the treatment and its course. We also make recommendations as to how each customer can cooperate with us to eliminate a hospitable environment for bedbugs, mice, roaches; whatever pest is causing the current problem.
We enjoy our relationships with our customers and treat each one with courtesy and respect. We understand that when you call with a problem, it is often of an urgent nature and our availability and response time reflect that. If an after-hours call is not answered immediately, the call is returned within one hour. All service calls of an urgent nature are scheduled within 24 hours and all other types of visits are scheduled at our customers’ convenience.
Our customers find us available to answer questions and address concerns thoroughly and completely.
Our services are priced competitively. Whether we’re providing treatments for pests such as ants or mice or termites, or solutions for unwelcome wildlife like squirrels or bats, Downes Pest & Wildlife provides warranties that are often superior to the competition. We offer a variety of service plans and solutions to our customers in Eastern Massachusetts.
We would welcome the opportunity to earn your trust and deliver you the best service in the pest control and wildlife industry.